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TechNow Ep 10 | Faster Access Control List Rules

TechNow
ServiceNow Employee
ServiceNow Employee
‎01-13-2014 08:24 AM

Performance can suffer when your ACLs use a script to query the database over and over to get the same result. Andrew and Chuck show you a way to make the system "remember" repeat queries and cache the answer for better performance.

Originally recorded Thursday January 16, 2014 at 10:00 US/Eastern   

Featured Experts

find_real_file.pngChuck Tomasi is a Platform Architect for ServiceNow. He is a computer science major with over 30 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, and co-hosts the ServiceNow series "TechNow".

 

find_real_file.pngAndrew Kincaid is a Sr. Software Engineer for ServiceNow. His extensive platform knowledge extends back to 2009 as a customer, Technical Consultant, and Developer.

 

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