The Now Platform® Washington DC release is live. Watch now!
‎07-11-2014 01:43 PM
Join Chuck Tomasi and Andrew Kincaid as they guide you through the improvements made to notifications in Eureka. Find out about full HTML support, how scripting is handled, how to debug outbound email issues, and convert your legacy notifications on demand.
Original Air Date: Friday July 18, 2014: 10 AM PT | 1:00 PM ET
Featured Experts
Chuck Tomasi is a Platform Architect for ServiceNow. He is a computer science major with over 30 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, and co-hosts the ServiceNow series "TechNow".
Andrew Kincaid is a Sr. Software Engineer for ServiceNow. His extensive platform knowledge extends back to 2009 as a customer, Technical Consultant, and Developer.
‎07-18-2014 10:02 AM
Minor technical difficulties.
‎07-18-2014 10:27 AM
Yes your guys' voices just sound lovely Live troubleshooting lol
‎07-18-2014 10:40 AM
What happens in Vegas does not stay in Vegas when it comes to Knowledge