Ask the Expert : Native iOS App Features

[Lisa Latour]

In this episode, you will be guided through the latest features of the ServiceNow iOS application. The app is more than just an embedded browser, it features quick access to your favorites, the camera, geolocation, fast data entry and response, and more. Watch and learn.

Have your questions ready to post below on this discussion page.

And Please Let our Expert Know how they've helped!

Like, Share, Mark Helpful.

And Please Take the really short Survey

Featured Experts

Chuck Tomasi is a Platform Architect for ServiceNow.   He is a computer science major with over 30 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, and co-hosts the ServiceNow series "TechNow".

Kreg Steppe is an Automation Consultant within ServiceNow's Orchestration product. He specializes in developing integration solutions and automating repeatable processes. Kreg's prior experience includes managing Network Support and Application Development on cloud based networks and DNS maintenance for Manager Tools.

Dave Slusher has been developing software for 20 years for companies such as Intel, Orbitz, Dell Secureworks and many startups lost to history. He has been with ServiceNow for two years, first in Expert Services and now as the Developer Evangelist for the developer community and portal. He earned his BS from Georgia Tech and his MS in Computer Science from the University of Louisiana - Lafayette.

---

LIST ALL EPISODES

[rnalband]

I am trying to attend this session but it is giving   video restricted   error.

[Lisa Latour]

Rahamthulla Nalband - this is a youtube video -

perhaps you are on a restricted work computer?

[Jerry20]

I just finished watching the demo, great job and really cool iOS app.   You mentioned in the video that it is easy to configure a icon to popup on the mobile device to let the user know there is an item outstanding to address.   Much like when you receive a text message from someone, you see the icon with a number on the right hand corner.   I'm looking at the wiki and community, but I am just not seeing information about this.  

Jerry

[Chuck Tomasi]

Hi Jerry,

To configure a favorite on the mobile app, press and hold the icon. The screen displays a series of icons and visualizations you can choose.

Mobile favorites