TechNow Ep 41 | Jakarta Service Portal

[Chuck Tomasi]

Service Portal remains one of the hottest topics for ServiceNow developers. On this episode of TechNow we will overview the state of the art of Service Portal as of the Jakarta release with an overview of capabilities for those new to the functionality. We will also cover a detailed examination of the new and updated features from the Istanbul and Jakarta releases. The ServiceNow platform + AngularJS is greater than the sum of its parts so join us to learn why!

Originally aired September 14, 2017 12:00PM PDT  
(Be sure to change your YouTube Setting to 720HD)

Ask your questions below on this discussion page.

And Please Let our Experts know how they've helped! Comment Below!

Like, Share, Mark Helpful. Please Take the Survey - and tell us what you think!

---

Featured Experts

Chuck Tomasi is a Sr. Technical Program Marketing Manager for ServiceNow.   He is a computer science major with over 35 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, makes appearances on Live Coding Happy Hour, created dozens of fit for purpose custom applications, and co-hosts the ServiceNow series "TechNow".

Dave Slusher has been developing software for 20 years for companies such as Intel, Orbitz, Dell Secureworks and many startups lost to history. He has been with ServiceNow for two years, first in Expert Services and now as the Developer Evangelist for the developer community and portal. He earned his BS from Georgia Tech and his MS in Computer Science from the University of Louisiana - Lafayette.

Kreg Steppe is a Senior Curriculum Developer within ServiceNow developing and supporting cloud training infrastructure. He specializes in developing integration solutions, automating repeatable processes and Cloud Management in ITOM. Kreg's prior experience includes operating his own ISP, developing web applications in PHP, network integration, managing network support, Application Development on cloud based networks, DNS and email server maintenance. He is a Linux enthusiast and enjoys Photography.

---

LIST ALL EPISODES

[karthikdurga]

Hello, Thanks for making this live session.

My question is related to service portal page integration with mobile. If this is not within the scope of this discussion, please ignore it.

Question:

When a portal page is added as mobile module under navigator apps, by specifying the path to the page [E.g. /$sp.do?id=page_name], the page does not get rendered when we simulate mobile on browser by adding $m.do to the url. However, when the same page is opened in service-now app in mobile, it opens up fine. Any reason why portal pages do not work with $m.do ?

Thank you!

[Lisa Latour]

Did you watch this Expert Event?

We'd love to hear your feedback

Please Take the Survey - and tell us what you think!