TechNow Ep 45 | Kingston Platform - Part 2 of 2

[Chuck Tomasi]

In part 2 of our series on Kingston Platform features, Chuck and Pradeep dive in to many of the other platform features that were released in Kingston. Find out what's new and how it can be applied to your applications and integrations to make development, testing, and deployment faster than ever.

Quick tip: Avoiding scripting issues when your field is named "query" or "next". 

Originally aired December 14, 2017 12:00PM PST  
(Be sure to change your YouTube Setting to 720HD)

Watch TechNow Ep 44 | Kingston Platform - Part 1 of 2 

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Featured Experts

Chuck Tomasi is a Sr. Technical Program Marketing Manager for ServiceNow.   He is a computer science major with over 35 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, makes appearances on Live Coding Happy Hour, created dozens of fit for purpose custom applications, and co-hosts the ServiceNow series "TechNow".

Dave Slusher has been developing software for 20 years for companies such as Intel, Orbitz, Dell Secureworks and many startups lost to history. He has been with ServiceNow for two years, first in Expert Services and now as the Developer Evangelist for the developer community and portal. He earned his BS from Georgia Tech and his MS in Computer Science from the University of Louisiana - Lafayette.

Kreg Steppe is a Senior Curriculum Developer within ServiceNow developing and supporting cloud training infrastructure. He specializes in developing integration solutions, automating repeatable processes and Cloud Management in ITOM. Kreg's prior experience includes operating his own ISP, developing web applications in PHP, network integration, managing network support, Application Development on cloud based networks, DNS and email server maintenance. He is a Linux enthusiast and enjoys Photography.

Pradeep Sharma comes with more than 5 years of experience in IT Services (primarily in Infrastructure Services). He has worked on multiple ServiceNow implementation projects for different customers catering to ITSM modules including incident, Problem, Change, Wizards, Service Catalog and custom applications customization. He has been with ServiceNow for two years. He enjoys helping other Community members and has shared many solutions to interesting challenges. He was awarded with "ServiceNow leader award" by ServiceNow and was nominated for "member choice award" by community members.

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[Shane S_1]

This video is restricted. Try signing in with a Google Apps account.

[Chuck Tomasi]

Hi Shane,

Thanks for the note. I am unable to reproduce that (even using an icognito window - ie. not logged in.) When/where are you seeing that message?

[Niclas]

Great Episode yet again from you guys!

I have a question regarding the new function fields. A typical Use Case would be to concat choices, for example "Main Category", "Sub Category" and "Sub Sub Category" to one field.

If we concat such choice values, will it concat the database values or the display values (based on session language)?

[Chuck Tomasi]

Based on my tests, it's using the value, not the display value.

I created a field called "Cat" with the following function definition

glidefunction:concat(impact, ' ', urgency, ' ', priority)