TechNow Ep 60 | How a MID server can help connect your data, apps and resources

[Chuck Tomasi]

Accessing resources from inside an organization's physical or cloud firewall can be challenging. A Management, Instrumentation, and Discovery (MID) server offers a direct, secure solution. It's a Java application that runs as a Windows service or UNIX daemon on a server in your local network. You can communicate and move data faster, easier, and more securely between a ServiceNow instance and external applications, data sources, and services. Join Chuck Tomasi, Kreg Steppe, and Stacey Bailey of ServiceNow for an introduction to this powerful, versatile tool.

Quick tip: Use Syntax Editor Macros

Originally aired: January 29, 2019 9:00 AM PT

Featured Experts

Kreg Steppe is a Senior Curriculum Developer within ServiceNow developing and supporting cloud training infrastructure. He specializes in developing integration solutions, automating repeatable processes and Cloud Management in ITOM. Kreg's prior experience includes operating his own ISP, developing web applications in PHP, network integration, managing network support, Application Development on cloud based networks, DNS and email server maintenance. He is a Linux enthusiast and enjoys Photography.

Chuck Tomasi is a Sr. TPMM for ServiceNow. He is a computer science major with over 35 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, makes appearances on Live Coding Happy Hour, created dozens of fit for purpose custom applications, and co-hosts the ServiceNow series "TechNow".

Stacey Bailey is a Principal Curriculum Developer for ServiceNow with over 20 years of IT experience in various roles. Since 2009 she has been working with the ServiceNow platform customer, partner, and employee. She has earned numerous awards in her career including: ITSM MVP 2017, InfoWorld Top 100 Award, DCI Portal Excellence Award, Financial Times Award for Excellence in E-Learning. Stacey proudly refers to herself a s a "gadget girl". In her spare time she likes trying new gadgets, learning new forms of art, playing in the makerspace, collecting new / unique skills, listening to audio-books, trying new life experiences, and hosting parties to build communities.